BB&T bank customers can't access accounts due to 'technical issue'

  • BB&T bank customers can't access accounts due to 'technical issue'

BB&T bank customers can't access accounts due to 'technical issue'

BB&T's ATMs and automated telephone services had also experienced outages, but both were restored on Friday, the $216 billion-asset company said in a message posted on its website. The bank is 'well into the process of making those repairs, ' officials said.

Countless customers were left shocked and frustrated that BB&T was down overnight, an incident blamed on a 'technical issue, ' according to the bank.

The outage, which was first reported Thursday, affected the bank's online banking, mobile banking app and ATM services.

BB&T bank is reporting service outages impacting customers trying to use ATMs.

Much of central North Carolina was impacted by the outage, along with the Washingto D.C., Atlanta and Philadelphia regions. We will continue to provide updates here and on http://BBT.com, ”; the company said in a tweet.

Obviously, the situation has led to frustration from customers, especially because it's pay day for a lot of them.

BB&T's social accounts have been answering customers' questions and apologizing, but many people are demanding that something more be done. Cybersecurity is not believed to be related to this issue at this time. While you can still use your BB&T debit, credit and prepaid cards, we do understand this is causing a major inconvenience for so many of you and our teams are continuing to work diligently to restore your services.